AVG using about 40% of CPU all the time

I'm running Windows XP 2002 Service Pack 3. I've just recovered my system from a nasty something and downloaded AVG 2011 Anti-virus Free.

I like AVG and don't want to complain about something free, but AVG is slowing down my computer as one of it's related processes is running ALL THE TIME (I found this with v.9 too, which I had before). These processes seem to be always running, and typically the combination of the three uses about 40% of my CPU: AVGIDSagent.exe, AVGIDSMonitor.exe, avgchsvx.exe...I want to protect my computer, but more importantly I want to be able to use it without all my programs queueing for attention behind an AVG process. It won't let me change it's priority in task manager either.

Is this just 'the way it is', or is there some other reason it's constantly hogging my CPU?

Thanks o knowledgable ones.

Reply 1 : AVG using about 40% of CPU all the time

Hello dapackage88,

AVGIDSagent.exe and AVGIDSMonitor.exe = new AVG Identity Protection component in AVG 2011 Free (previously just paid)
avgchsvx.exe = AVG Cache Server (since AVG9 product) - you can disable it in AVG -> menu Tools -> Advanced Settings -> Cache Server. But this process should not use CPU too much, only in the beginning until building cache is finished - have you run and finished the initial AVG Scan?

What is your computer performance? (amount of RAM, CPU frequency)

Thank you

Reply 2 : AVG using about 40% of CPU all the time

Thanks for the quick reply. Yes I finished running the AVG scan, and the computer has been left on plenty the last few days so presumably the cache is finished.
The issue persists - it's very noticable when I'm on the net, everything just drags.

For performance, I've got an AMD Athlon 64 Processor 3700+, 2,19 GHz, 1 GB of RAM, ATI Radeon 4600 graphics.

Thanks again.

Reply 3 : AVG using about 40% of CPU all the time

Hello dapackage88,

AVG Cache server is not one-run process, but should be still running in background with low priority and caches new or modified files (not so high CPU/HDD consumption process as first scan).

But persisting behavior could point to some conflict with other installed protection applications (or firewall or remains of incorrectly uninstalled), which needs deeper analysis.

Please provide us with list of used applications (protection, indexing, backup) and used add ons (toolbars) in internet browser. Did you use other protection application previously?

Thank you

Reply 4 : AVG using about 40% of CPU all the time

I got rid of add-ons which helped a bit, did a bunch of updates, but finally I just uninstalled AVG and re-installed it. Now AVG is using a more reasonable amount of CPU. So I think problem solved, thanks.

Reply 5 : AVG using about 40% of CPU all the time

just installed a 320GB hard drive and loaded winxp and downloaded avg free 2011.

avgidsagent.exe is using tons of cpu - jumping all over the place from 00 to 99 slowing down my pc to molasses.

any recomendations? dell 8200, xp sp3, 1.6ghz, 768mb ram.

devraj50

Reply 6 : AVG using about 40% of CPU all the time

Hello devraj50,

are you using other protection application? (firewall, index/backup tool)

CPU 1.6 GHz is on minimal level of hardware requirements. How many processes are running in Task Manager (after computer start up)?

Thank you

Reply 7 : AVG using about 40% of CPU all the time

i have about 30 processes running - nothing abnormal. i just reloaded win xp and updated to SP3. then installed avg free, adobe, firefox, itunes, andthat is about it so all the other processes are standard winxp processes. i don't see why the number of processes running would cause any program to be constantly fluctuating between various cpu usage. and i mean constantly as i watch task manager avgidsagent.exe will go from 75 to 40 to 85 to 00 to 62 to 78 to 23 to 55 etc etc all within less than a minutes time.


i am using winxp standard firewall - thats it.


maybe i need to do what dapackage88 did and uninstall and reinstall avg. btw, i have been using avg free on this same system for years. just downloaded the 2011 first time however since i upgraded my hard drive.

thanks

Reply 8 : AVG using about 40% of CPU all the time

Hello devraj50,

reinstallation could help in some cases of corrupted AVG installation.

Any chance you have installed and running service PostgreSQL or other SQL database?

Thank you

Reply 9 : AVG using about 40% of CPU all the time

i will try the reinstallation and no i am not running any sql program at all

actually since i installed this hard drive i have run nothing but the web browsers. (ie and firefox) i have not had the time to fully reinstall my programs so it really is a stripped down system

Reply 10 : AVG using about 40% of CPU all the time

I have been having the same problem and found disabling the Identity Protection fixed it. The downfall however is that avg says it is not fully protecting your computer. I would rather not use the Identity Protecting and still be able to use my computer than the alternative. A patch should be released to fix this problem.

Reply 11 : AVG using about 40% of CPU all the time

Hello,

There seems to be some conflict with AVG Identity protection and another software installed on your computer.

Could you please provide us with more details? What other software is running when enabled IDP is causing slowdown?

Thanks

Reply 12 : AVG using about 40% of CPU all the time

Once you've disabled Identity Protection, go to - tools - advanced settings - ignore faulty conditions - tick 'identity protection'. You won't get the error message then

Reply 13 : AVG using about 40% of CPU all the time

I had same problem with avgidsagent.exe (using 40-50% of CPU), which seems to be a recent problem, as I've been using AVG for several years. I, too, disabled Identity Protection, as others have suggested, which made the problem go away. I think AVG has a real problem they need to address here.

Reply 14 : AVG using about 40% of CPU all the time

http://www.avgforums.com/viewtopic.php?f=4&t=867&p=3146&hilit=AVGIDSAgent#p3146

I found it interesting about CHKDSK and more.

Are you writing that AVG needs to work around uncorrected CHKDSK errors?

Or are you asking that Microsoft fix this OS?
Bob

Reply 15 : AVG using about 40% of CPU all the time

Hello all,

> http://www.avgforums.com/viewtopic.php?f=4&t=867&p=3146&hilit=AVGIDSAgent#p3146

AVGForums.com is a free, unofficial AVG technical support forum. It is not endorsed by AVG Technologies, the makers of AVG. No AVG employees monitor or post on this site. AVGForums.com is a community support forum, provided by ShopUnitedNetworks.com for the benifit of the AVG user community. Users of AVG's Free products should seek support in the AVG Free Forums.

Identity Protection
- what is your hardware configuration? (CPU, amount of operating memory)
- are you using Google Desktop? If so, which version?
- please check the next folder* for any recent files:

Windows XP
C:Documents and SettingsAll UsersApplication Dataavg10dumps

Windows Vista/Seven
C:ProgramDataAVG10dumps

- if some exist, please pack the smaller versions (almost the same name) into an archive (zip file), upload it to your favorite storage and provide us with link to it (or open my profile and send me the link in a message).

Thank you for your cooperation

* Some folders could be hidden by default Windows settings. To view hidden files and folders:
1. On the taskbar, click Start -> (Settings) -> Control Panel -> (Appearance and Personalization) -> Folder options.
2. Click the View tab.
3. Click "Show hidden files and folders" (the name may vary depending on the operating system).
4. Click OK.

Reply 16 : AVG using about 40% of CPU all the time

I just disabled Identity Monitor. Truthfully I have an old computer (1gb ram, celeron CPU, win xp pro sp3) but after I upgraded from AVG8.5 to 2011 latest release, everything started to crawl. avgidsagent.exe was the culprit until i disabled identity monitor (and the notification error so I don't get reminded all the time)

However, even disabled, avgidagent.exe is still running albeit using only <1% CPU. Should that process still be taking any CPU cycles considering I disabled it?
I hate it when software hog the system to themselves be it running updates, monitoring, auditing, etc. The reason I was recommending AVG was because of its small footprint on the computer. This seems to be no longer true.

Reply 17 : AVG using about 40% of CPU all the time

Hello,

please be informed that processes disabled through AVG User Interface are suspended only (in unique situations they can take a minimum CPU power).

You can uninstall AVG Identity Protection component by running AVG installation file again, then choose "Add or remove components" and clear the tick by Identity Protection. But I would recommend to monitor this thread at AVG Free Forum for version 10.0.1190 (or newer) and check the Identity Protection behavior with it (you can update AVG to mentioned version or repair with new installation file).

Please inform us about the situation with mentioned AVG 2011 (10.0.1190).

Thank you

Reply 18 : AVG using about 40% of CPU all the time

I now have AVG 10.0.1170. I'll look to install 10.0.1190 as soon as it's available to check if Identity Manager binaries have now been fixed to reduce their footprint on CPU resources.

Reply 19 : AVG using about 40% of CPU all the time

For pete's sake, why can't the apparent AVG staff poster to this thread just state things clearly and offer a working solution? It looks like there's a problem for many people with recent versions of AVG's "ID Protection" component using too much CPU time, and unticking that component in the program preferences/options module doesn't actually adress the problem. So... if you don't still have your installer, go here to download the latest free version (http://free.avg.com/us-en/download-free-antivirus). Then either entirely install and reinstall or just run it in "add/remove components" mode. Either way, at the install set-up configuration screen UNCHECK the box for ID Protection and reboot. Seemed to work for me. YMMV.

Reply 20 : AVG using about 40% of CPU all the time

I have to agree about the AVG staffer.

I haven't yet upgraded to the latest version of AVG, nor am I likely to if this is going to be such an issue. It's not just my computer I look after, I am tech support for each of my parents' computers. The last thing I need is any number of phone calls about "why is my computer so slow, I can't get it to do anything",

I don't want to have to be faffing about with selecting which bits of a programme to install if I've previously had no problems with it. If AVG can't fix the problem, it seems I'll be looking for another antivirus soon.

Reply 21 : AVG using about 40% of CPU all the time

Hello FenchurchS,

Performance of AVG is smooth when it is installed on computers at or above recommended configuration.

Slowdown issues are mostly caused by conflict with other installed software or due to low system resources.

Thank you